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Welcome completely redesigned Provide Support app for live chat agents! What's new?

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We changed the app layout to make it more user friendly and to keep up with modern application design trends:

  • Menu bar on the left to easily access most important sections and options
  • Side bar on the right to have essential chat details and predefined responses at hand
  • Plenty of space for messaging
Redesigned application for live chat agents

What else?

  • Dark mode added. We care about your eyes :) Dark/light mode switch in agent app
  • Advanced app appearance settings added. If you have several agent profiles running, you can now distinguish them by color Color settings in agent app
  • Full-size images preview in chat added. Just click the image to enlarge it
  • Predefined messages filtering implemented. Start typing in the Search field and get an immediate result
  • Chat transfer is now easier. Just click the Invite button in the chat toolbar and choose the colleague you want to invite to chat Invite button in chat room toolbar

Ready to try the new app? Please choose download link according to your operating system: