You are using an outdated browser. For a faster, safer browsing experience, upgrade for free today.

Простая установка

  • Создайте учетную запись
  • Скачайте и установите приложение оператора для Windows, Mac, Linux, iOS или используйте веб-версию
  • Добавьте кнопку онлайн консультанта на ваш сайт
  • Наcтройте окно чата
  • Начните онлайн-общение с вашими клиентами

Консоль оператора для всех платформ

Интеграции

Онлайн чат для вашего сайта

Быстрый и мощный

Все версии сервиса Provide Support содержат одинаковый полный набор функций. Отличается лишь количество операторов.

Безопасный

Мы защищаем вашу информацию - для обмена сообщениями и отсылки записей чата используется зашифрованный канал.

Мультидоменный

Вы можете добавить кнопку чата на любое количество сайтов, а ваши операторы могут принимать любое количество обращений в чат без доплат.

Лучшее обслуживание

Мы постоянно работаем над улучшением нашего сервиса и добавлением новых функций. А наша служба поддержки доступна круглосуточно.

Простая интеграция

Независимо от используемой CMS (Magento, Shopify, Wix, WordPress, Joomla или любая другая), вы сможете легко добавить онлайн чат на ваш сайт.

Гарантия возврата денег

У нас прозрачная система оплат. Если в течении 30 дней после первого платежа вы решите прекратить использование онлайн чата, мы вернем деньги.

Наши клиенты

Yes, all live chat features are available during your free trial. You can create any number of agent profiles, add your live chat button to multiple domains and take advantage of all of the features.

41 languages are currently available for the live chat window. If your required language is not listed in your account settings, please let us know. The desktop agent app is currently available in English, German, Chinese and Russian.
The web agent app is currently available in English, German, French, Chinese and Russian.
Our website and account Control Panel are available in English, German, French, Spanish, Brazilian Portuguese, Japanese, Chinese and Russian.

You need to insert a chat button code into your website source. You can find our chat button codes on the My Account / Chat Button Codes page in your account. Additionally, you can check our integration tutorials.

Your agent logins will be locked after the free trial expires, and you will not be able to assist your customers on live chat. However, we do not remove accounts, all of your settings will be stored intact and you can activate your account at any time.

To recover your password, please follow our password recovery link. If you cannot recall your account name, please contact our 24/7 live chat customer service for assistance.

Secure connection is enabled in all new accounts by default. This feature can be enabled or disabled on the Account Settings / Connection page in your account.

We send chat transcripts and offline messages via an encrypted channel. We do not store them on our servers. The encryption takes place during transmission from our server to customer's mail server.

You can add a privacy consent to your pre-chat survey and offline form and hide visitors’ data from chat transcripts and real time visitor monitoring.

We offer detailed statistics for your agent performance and general information on visited website pages and pages where the live chat button was clicked.

Yes, we offer IP blocker where you can block separate IPs, IP ranges and domains. You can also specify allowed domains and filter your customers by regions.

Yes, you can send chat invitations from your agent app. If you would like to draw attention of your website visitors automatically, you can enable eye catcher bubble which will appear on your website above, below or next to your live chat button, depending on its position on your website page.

Yes, you can add there any number of fields and create custom drop down lists. It is also possible to skip the pre-chat survey and jump to chat immediately after clicking the live chat button.

Yes, you can request your account cancellation anytime. If you are a new customer, we offer 30-day money back guarantee. This means we will refund the first payment within first 30 days of your billing period if you were not satisfied with our service.

We accept credit / debit cards and UnionPay as well as PayPal, Alipay and Bitcoin payments. It is also possible to pay with wire transfer, USA check or ACH.

There are no hidden or additional fees with us. All features are available with any payment plan. We offer standard monthly and annual plans for 1, 3 and 10 agent profiles as well as enterprise plans for more than 10 agent profiles.

You can purchase more agent profiles anytime during your billing period. The amount left on your account balance on the day of upgrade will be deducted from your new subscription package price. A new billing period will start from the day of upgrade

By default auto charge is enabled for card payments and PayPal. If you would like us not to charge your card on file automatically, contact our 24/7 live chat customer service. PayPal auto charge you can disable in your PayPal account.

Yes, we offer apps for Android and iPhone. Your agents can install them on their devices and use to assist customers on the go or just to monitor chats if they need to step away from their computers.

Yes, your agents can log into desktop and mobile apps at the same time. This is convenient if they need to monitor chats when they need to leave their working place for some time. They can also install our desktop app on any number of computers and connect with the agent app from home.

Our web app supports all features you need for smooth and convenient chatting process. However, desktop app is more stable and supports such features as screenshots, flexible chat notifications, Geo location tab and gives a possibility to adjust the look of Visitors tab with monitoring results.

You can have as many chats you can handle, we do not limit the number of chats per agent. In our system it is possible automatically close chats where the visitor left the conversation. You can enable this option on the Account Settings / Chat Management page.

Присоединяйтесь к сообществу

Поддерживаем более 10 000 действующих сайтов

Тысячи бизнесов по всему миру используют наш онлайн консультатнт в своих службах поддержки

World map

Северная Америка

Европа

Азия

Африка

Южная Америка

+1-888-777-9930