Help » Operator Console » Stand-alone Operator Console » Options » General

General

This tab contains all general profile settings.

General tab

Launch Operator Console when Windows starts option is common for all profiles. If you enable it in one profile, it will be enabled in all profiles and vice versa. If this option is enabled, the console will be launched on the system start.

This set of options is responsible for the console behavior on the console startup.

• Check Open profile "profile_name" when Operator Console starts option if you wish the profile to be opened automatically when the console starts. You can enable this option for several profiles if needed, all of them will be opened automatically and a tray icon for each of them will be created in the system tray. Note! This option should be enabled for at least one profile. So if you whish to disable it for your profile and it is grayed out, please enable it for some other profile first and then disable for the needed profile.
• Check option Automatically login when Main Window is opening if you wish the console to automatically login using your operator login information from Login tab. Please note that as soon as the console is logged in, you may receive chat calls.
• Check option Hide Main Window into System Tray when Operator Console starts if you don't wish the console window to be maximized after it starts.

This set of options is to manage switching the console Away status.

• Check Show me Away when I'm inactive for X minutes option if you wish the console to automatically switch to Away status after X minutes of the computer idle time. This option can be useful if you step away from your computer often and don't wish to miss calls.
• Check Show me Away when I login option if you with the console to automatically switch to Away status right after logging in. This option can be useful if you are going to only monitor your website and don't wish to receive chat calls.

This set of options is to manage the console icon in the system tray.

• Check Hide Operator Console to System Tray when I minimize it option if you don't wish the console always stay in your taskbar when minimized.

• Check Hide Operator Console to System Tray when I try to close it if you you wish to minimize the console by clicking Close (X) button on the console main window. This option can be useful if you don't wish to close the console accidentally. We advise you to keep this option enabled.
• Check Show number of visitors in System Tray Icon when the visitor monitoring is enabled option if you wish to see the number of your website visitors even if the console is minimized. Note! This option works only when the visitor monitoring is enabled (Visitors or Geo Location tabs opened).

See Also:

• Stand-Alone Operator Console
• Installation
• Windows
• Mac-OS
• Linux
• Debian
• Fedora
• Mandriva
• Open-SUSE
• Ubuntu
• Xandros
• Options
• General
• Login
• Connection
• Events
• Spelling
• Operators
• Visitors
• Geo-Location
• Co-Browser
• Regional
• Web-Based Operator Console